MyCommunity Today, Inc., a Delaware corporation (“MyCommunity Today”, “we”, “us”), operates the MyCommunity Today platform at gomycommunity.com and gomyct.com, our mobile apps, and related services (together, “MyCommunity”). This policy explains what personal information we collect, how we use and share it, and the choices you have. It applies to members, businesses and their staff, webinar hosts and attendees, shoppers, referrers and website visitors. This policy also covers DealChief, the AI chat, voice and avatar module built into MyCommunity, including AI agents that represent businesses. If you use the standalone DealChief app or dealchief.ai, the DealChief Privacy Policy at https://about.dealchief.ai/privacy-policy/ applies and describes the same practices.
At a glance
- What you post publicly (profile, posts, comments, videos, reviews) can be seen by anyone, including people who are not members.
- We do not sell your personal information.
- We do not use your conversations, posts, voice, video or recordings to train AI models.
- We ask your permission before sending your conversations to third-party AI services.
- When you buy from a business, register for a webinar or talk to a business’s AI agent, that business sees the details needed to serve you.
- You can access, export or delete your information, or delete your whole account, at any time.
1. Information we collect
| Category | Examples | Where it comes from |
|---|---|---|
| Account and profile | Name, username, email, phone number, password or sign-in credentials, profile photo, bio, city or neighborhood, interests | You |
| Posts and community activity | Posts, comments, videos, photos, reviews, likes, follows, shares, community and group memberships | You |
| Messages, calls and meetings | Direct and group messages, live audio and video, participant lists, and recordings when a host turns recording on | You and other participants |
| Webinar activity | Registrations, registration form answers, invitations, waitlist status, attendance, responses to polls, quizzes, Q&A, voting and rankings, live chat | You; hosts who invite you |
| Shopping and orders | Items viewed, carts, wishlists, orders, shipping and billing address, delivery details, returns, “Shop together” sessions | You; the businesses you buy from |
| Payments | Payment card details entered with and processed by Authorize.net; token, card type, last four digits and expiry received by us; PayPal account email, transactions and refunds | You; Authorize.net; PayPal |
| Referrals and payouts | Referral links you share, registrations through them, commissions and rewards earned, bank account and routing number, SWIFT or IFSC code, PayPal email and tax information such as taxpayer ID | You |
| Business accounts | Business name, address, website, hours, products, staff accounts, listing content, AI agent settings | You; public business listings such as Google Places; your public website |
| Conversations with DealChief AI agents | Text messages, voice audio, transcripts, AI replies, images and files you upload | You |
| Camera features | Images from your camera while you use AR try-on, processed to show the product on you | You |
| Device and usage | Device model, operating system, app version, language, IP address and approximate location derived from it, pages and features used, content you view, timestamps, crash and performance logs | Collected automatically |
| Cookies and similar technologies | Session, preference, analytics and advertising-measurement cookies on our websites | Collected automatically |
| Support and feedback | Messages you send us, reports, ratings | You |
Location. We use the city or neighborhood you give us, and approximate location from your IP address, to show local communities, businesses, news and events. We collect precise device location only if you turn it on, and you can turn it off at any time.
Microphone and camera. We use them only while you are in a call, webinar, voice conversation or camera feature and have turned them on. AR try-on images are processed on the fly and not stored.
Information others give us. Other members may mention or tag you, invite you to a meeting or webinar, or refer you. Businesses may give us details of orders you placed with them.
2. How we use information
- Provide MyCommunity: run your account, feed, communities, messaging, calls, webinars, shopping, business pages and AI agents; deliver reminders and recordings.
- Personalize: show posts, communities, businesses, local news, events and products relevant to your location, interests and activity. You can see a non-personalized feed in Settings.
- Process orders, payments and payouts: pass orders to sellers, charge payments, issue refunds, calculate referral commissions and host earnings, send payouts, and meet tax duties.
- Show ads and sponsored content (see Section 3).
- Keep MyCommunity safe: verify identity before payouts, moderate content, prevent fraud, spam and abuse, and enforce our Terms.
- Communicate with you: sign-in codes, order and registration confirmations, reminders, security alerts and changes to our terms, by email, push notification or SMS; and, with your permission where required, news and offers, which you can turn off at any time.
- Improve MyCommunity: understand how features are used, fix bugs and measure performance, using de-identified or aggregated data where possible.
- Comply with law and respond to lawful requests.
3. Ads and sponsored content
Businesses can pay to promote posts, products, webinars and offers on MyCommunity. We choose which promotions to show you using your community, approximate location, interests and activity on MyCommunity. We do not use information from other companies’ apps or websites to target you, and we do not give advertisers your name or contact details. Promoted content is labeled as sponsored.
4. AI features and third-party AI
AI agents on MyCommunity, including DealChief agents, reply using models hosted on Amazon Bedrock by Amazon Web Services, including Amazon Nova (speech) and Anthropic Claude (text). When you talk or chat with an agent, we send your message or voice audio, relevant business information and recent conversation context to these models.
- We ask your permission before your data is first sent to these AI services, and you can withdraw it at any time in Settings → Privacy → AI Processing.
- Under AWS’s terms, Amazon Bedrock does not use your inputs or outputs to train its models or share them with model providers. We do not use them to train AI models either.
- We use automated tools, including Google Cloud Vision SafeSearch, to screen uploaded images, and may use AI to help summarize local news.
- We do not make decisions about you based solely on automated processing that have legal or similarly significant effects.
- AI replies can be wrong. Do not rely on them for legal, medical, financial or safety decisions.
5. How we share information
Publicly and with other members:
- Your public profile, posts, comments, videos, reviews and community memberships can be seen by anyone and may appear in search engines. You control some of this in Settings.
- Participants in a call, meeting or webinar can see your name, photo, video, audio, chat messages and public poll or Q&A responses.
With businesses, hosts and referrers, as the service requires:
- Sellers you buy from receive your name, contact details, shipping address and order details. They use them under their own privacy policies.
- Webinar hosts and co-hosts receive your registration details, form answers, payment status, attendance and interactivity responses, and can export them.
- Businesses you talk to through their AI agent receive the conversation and any contact details you give.
- Referrers learn whether someone registered through their link, not payment details.
With service providers that process data for us under contract: Amazon Web Services (hosting, storage, AI models), Authorize.net and PayPal (payment processing), Google (business listings, maps and image safety screening), PayPal and banks (payouts), shipping and delivery partners [confirm], and providers of email, SMS, analytics and crash reporting.
For legal and safety reasons, in a business transfer, or with your consent, that is, to comply with law or valid legal process; to protect the rights, safety and property of members, the public or us; as part of a merger, acquisition, financing or sale of assets, subject to this policy; or at your direction.
We do not sell personal information, and we do not share it for cross-context behavioral advertising.
6. Recordings
Hosts can record meetings and webinars. When a session is being recorded, everyone in it sees a recording indicator. Recordings are stored by us and shared according to the host’s settings. If you do not want to be recorded, turn off your camera and microphone or leave. Hosts are responsible for getting any consent the law requires.
7. How long we keep information
| Information | How long |
|---|---|
| Account, profile and business information | While your account is active |
| Posts, comments, videos and messages | Until you delete them or your account (copies others have shared or saved may remain) |
| Recordings | Until the host deletes them or deletes their account |
| Orders, payments, payouts and tax records | 7 years, as required for tax and accounting |
| Webinar registrations and form answers | While the host's webinar exists; exported copies are under the host's control |
| Security and fraud logs | Up to 12 months |
8. Your choices and rights
- Access, correct, export or delete your information in Settings, or email support@mycommunity.today.
- Delete your account in Settings → Account → Delete Account, or at https://gomycommunity.com/delete-account [confirm URL].
- Control who sees your profile and posts in Settings → Privacy.
- Withdraw AI consent in Settings → Privacy → AI Processing.
- Location, microphone, camera and notifications can be turned off in your device settings.
- Marketing emails: use the unsubscribe link. SMS: reply STOP.
- Cookies: use your browser settings. We honor Global Privacy Control signals.
U.S. state privacy rights. Depending on where you live (including California, Colorado, Connecticut, Virginia, Texas, Oregon and other states with consumer privacy laws), you may have the right to:
- know what personal information we collect, use and disclose, and get a copy of it;
- correct or delete it;
- opt out of its sale, sharing for targeted advertising, or profiling with legal or similarly significant effects (we do none of these);
- limit the use of sensitive personal information (we use it only to provide MyCommunity, process payouts and keep it secure);
- not be discriminated against for exercising these rights.
To make a request, email support@mycommunity.today or use the controls in Settings. We will verify your identity by confirming access to your account email, and we respond within 45 days. You may use an authorized agent with your signed permission. If we deny your request, you can appeal by replying with the subject “Privacy appeal”; if you disagree with our decision on appeal, you may contact your state attorney general.
California notice at collection. In the past 12 months we collected the following categories of personal information, for the purposes in Section 2, and disclosed them for business purposes to the recipients in Section 5. We did not sell or share any of them.
| Category (California law) | Collected | Disclosed to |
|---|---|---|
| Identifiers (name, username, email, phone, IP address, account ID) | Yes | Service providers; sellers, hosts and businesses as described in Section 5; the public for profile information you make public |
| Customer records (shipping and billing address, payment and payout details) | Yes | Sellers you buy from; Authorize.net, PayPal, banks |
| Commercial information (orders, registrations, payments, refunds, referrals) | Yes | Service providers; sellers; hosts; referrers (registration status only) |
| Internet or network activity (usage, content viewed, device and log data) | Yes | Service providers |
| Geolocation (city or neighborhood; approximate location from IP) | Yes | Service providers |
| Audio, electronic and visual information (voice, video, photos, recordings) | Yes | Service providers; other participants; hosts; the public for content you post publicly |
| Professional information (your business and role, form answers) | Yes | Service providers; hosts |
| Inferences (interests used to personalize your feed and promotions) | Yes | Not disclosed |
| Sensitive personal information (account login, financial account details for payouts, taxpayer ID) | Yes | Payment and payout providers only |
California residents may also ask whether we disclosed personal information to third parties for their direct marketing (we do not).
EU, UK and other regions. Where laws such as the GDPR apply, MyCommunity Today, Inc. is the controller. Our legal bases are contract (to provide MyCommunity), consent (AI processing, precise location, marketing), legitimate interests (personalization, sponsored content, security, fraud prevention, improving MyCommunity) and legal obligation (tax and accounting). You may object to or restrict processing and complain to your local data protection authority.
9. Security
We encrypt data in transit with TLS and at rest in our cloud storage, limit staff access to what their job needs, and monitor our systems. Card numbers are handled by Authorize.net and never stored on our servers. No system is perfectly secure; report concerns to support@mycommunity.today.
10. Children
MyCommunity is for adults. You must be at least 18 to create an account, and we do not knowingly collect information from anyone under 18. If you believe a minor has given us information, email support@mycommunity.today and we will delete it.
11. International transfers
We are based in the United States and process information there. Our personnel and service providers in other countries, including India, may access it to operate and support MyCommunity, under contracts that require them to protect it. Where the law requires, we use safeguards such as the European Commission’s Standard Contractual Clauses.
12. Third-party sites and services
MyCommunity links to websites and services we do not operate, including businesses’ own sites and the sources of news stories. Their privacy practices are governed by their own policies.
13. Changes to this policy
We will post changes here and update the effective date. For material changes, we will notify you in the app or by email at least 30 days before they take effect. Earlier versions are available on request.
14. Contact us
MyCommunity Today, Inc.
support@mycommunity.today